Free within Denmark, and a simple flat rate everywhere else. The exact cost is always shown at checkout before you pay.
Last updated November 2026
Rates
Denmark
Standard shipping on every order
Free
Rest of the world
Free on orders of 799 kr. or more
129 kr.
Shipping policy
Questions about your delivery?
Returns are covered in our refund policy. For anything else, send us a message through our contact page and we will get back to you.
Processing time
Orders are processed after payment is confirmed. Processing times are shown on the product or checkout page where applicable.
Shipping options and costs
Available shipping options, costs, and any delivery estimates are shown at checkout before you pay.
Delivery estimates are provided by carriers and are not guaranteed — delays can happen for reasons outside My Store's control.
Tracking
When your order ships, My Store sends you a confirmation with tracking information where the carrier supports it.
International orders
International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the recipient's responsibility and are not included at checkout unless stated otherwise.
Problems with delivery
If your order arrives damaged, is lost in transit, or has not arrived within the estimated window, contact us with your order number and My Store will help.
Contact us
If you have questions about this policy, you can email us at ruggaardgustav@gmail.com, call us at +4553352018, write to us at lærkevænget 9 8721 daugård.